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胜隆国际 快件签收及赔付条款

  

快件签收规定及要求:


1. 在签收时,需要当面验收快件。快件外包装完好,由收件人签字确认。如果外包装出现明显破损等异常情况,则应先验收内件再签收。内件如有丢失、破损等问题,请当面与快递员进行确认,并致电该物流公司进行投诉处理,同时留存快件单的相关信息,以备与发件人进行发货数量和重量核实


2. 对于快件外包装未破损,且收件人签收后,称内件丢失或破损的情况,本公司对此类问题的概不处理


3. 对于收件人拒绝签收的快件,公司会在24小时通知发件人,需要发件人在72小时内进行处理,如未在规定时间处理,则公司将按弃件销毁处理


4. 由于发件人书写收件人地址、电话错误,导致快件不能派送,退回总库,胜隆快运在48小时内通知发件人,需要发件人在72小时内进行处理,如未在规定时间处理,则公司将按弃件销毁处理;如需再次派送,需要发件人在缴纳二次派送费$10元/件(5磅及以下),$20元/件(5磅以上)

 

赔付条款


1. 外包装破损,内件丢失或破损,公司不负责赔偿。奶粉建议包膜以防破损或爆罐。

2. 如整件包裹丢失,公司将按货物税前实际价值赔偿,最高理赔金额为200加元(海参及西洋参除外)。客户需提供货品的购物发票申请理赔。包裹运费不在理赔范围内。

3. 如因人力不可抗拒的原因,运单填写不详,以至不能或延迟交公货,本公司不负责。

4. 海参及西洋参 整件包裹丢失,按邮寄货物净重一磅税前实际价值赔付,40 加元封顶

Claims Terms:
1. If the outer package is damaged, the internal parts are lost or damaged, the company will not be  responsible for compensation. We recommend milk powder to be packaged properly to avoid damage.

2. If the entire parcel is lost, the company will compensate according to the actual value of the goods excluding taxes. The maximum settlement amount is 200 Canadian dollars (except for sea cucumber and American ginseng). The customer must provide the invoice to claim for the goods. Package freight is not within the scope of the claim.

3. The company is not responsible for the delivery delay or goods lost due to the following reasons that are force majeure, or the waybills are not filled in correctly.

4. Sea cucumber and American ginseng: In case that the entire parcel was lost, the company will compensate according to the actual value of the goods excluding taxes per pound(net weight) of the sea cucumber and ginseng, maximumly CAD 40.00.





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